Performance Health Partners Named a KLAS Top Performer for Healthcare Safety, Risk and Compliance

May 10 22:22 2022

NEW ORLEANS – Performance Health Partners, a leader in healthcare software solutions including incident reporting and event reporting, has been rated by KLAS as one of the nation’s top performing companies offering Healthcare Safety, Risk and Compliance Management solutions.

This designation recognizes that among the companies reviewed, Performance Health Partners was named one of the best performing for its excellence in product quality and customer experience.

Most notably, the company received the highest product score among all vendors reported. This score is based on customer ratings for the following KLAS standard metrics: product quality, needed functionality, supports integration goals and delivery of new technology.

Performance Health Partners also received the highest overall performance score among its reviewed competitors, landing top marks across KLAS’ customer excellence pillars including Loyalty, Relationship, Culture, Value, Product and Operations. When interviewed by KLAS, 100% of customer respondents stated they would buy Performance Health Partners’ product again, and that the company’s solutions are a part of their long-term plans.

“We are honored to be recognized by KLAS, as this designation validates our advancements in bolstering patient and employee safety,” said Heidi Raines, founder and CEO of Performance Health Partners. “This accomplishment is possible thanks to the commitment of our associates and the strong partnerships we’ve built with the organizations we serve. While this designation substantiates our work thus far, it also motivates us to continue raising the bar to further improve safety, risk and compliance management in healthcare.”

Performance Health Partners is shaping the future of patient safety through its incident reporting software, which gives a voice to patients, employees and patient caregivers. Among its objectives, the company aims to remove the stigma around reporting by reframing it as a means to communicate information to prevent harm from occurring, and identify and address issues before they become significant problems.

“If we want to achieve a more proactive and equitable system of care that prioritizes the health and safety of both patients and employees, then we must focus on prevention. We need to shift our mindset to one that encourages reporting and is centered on learning, not blame,” Raines said. “In doing so, we can usher in a new era of safety in healthcare.”

Each year, research and insights firm KLAS recognizes software and services companies that excel in helping healthcare professionals improve patient care. Report findings, based on feedback from thousands of providers, signify to the healthcare IT industry the commitment and partnership that the top vendors should provide, according to KLAS.

Performance Health Partners is one of the few health technology companies founded by a woman, and the only female-founded and managed company reviewed in this KLAS report. The company is also the only software solution in the report to represent mostly post-acute (non-hospital) and ambulatory healthcare organizations.

About Performance Health Partners

Performance Health Partners (PHP) ( is a full-service software and service provider whose solutions modernize and optimize the performance, quality, patient safety, and operations processes of healthcare organizations. PHP pairs its customizable and SaaS solutions with comprehensive, high-touch support services to transform complexity into reliable, repeatable, and scalable processes that drive superior outcomes.

About KLAS

KLAS is a data-driven company on a mission to improve the world’s healthcare by enabling provider and payer voices to be heard and counted. Working with thousands of healthcare professionals, KLAS collects insights on software, services and medical equipment to deliver reports, trending data and statistical overviews. KLAS data is accurate, honest and impartial. The research directly reflects the voice of healthcare professionals and acts as a catalyst for improving vendor performance. To learn more about KLAS, visit KLAS Research.

Media Contact
Company Name: Performance Health Partners
Contact Person: Mimsie Ladner
Email: Send Email
City: New Orleans
State: Louisiana
Country: United States